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Presently, LLMs lack abundant imagery and material, such as images of the rooms and amenities, that customers usually require when making hotel bookings, Kletzel stated., meanwhile, has quickly broadened in current years.
Beyond the guest experience, agentic commerce has the possible to move the method hotel business' consumer service teams run and are structured, Klein said. Yes," Klein said.
This year, numerous collection brand names that introduced in 2025 will continue to broaden. Additional brand-new brands and partnerships, especially in the way of life sector, will likely debut as well, according to hospitality professionals. In 2025, Marriott introduced two collection brands: Series by Marriott, playing in the high end area in the U.S., and Outdoor Collection, solely concentrated on outdoor accommodations in destinations near national parks, deserts, ski areas and coastlines.
Marriott's Outdoor Collection uses distinct accommodations in locations near national forests, deserts, ski locations and coastlines. Thanks To Marriott International Wyndham Hotels & Resorts unveiled its Dazzler Select brand name extension targeting independent hoteliers in the economy way of life section. And IHG Hotels & Resorts promoted its own upcoming upper-tier collection brand during third-quarter incomes.
How to Successfully Scale the Hospitality ChainHilton's Outset Collection, specifically, has more than 60 hotels in the works throughout the U.S. and Canada, Kevin Osterhaus, president of way of life brand names at Hilton, told Hotel Dive. Outset is presently checking out possible brand-new places in San Diego, Los Angeles and Virginia Beach, Virginia, along with markets in New Mexico and Colorado in 2026, Osterhaus stated.
How to Successfully Scale the Hospitality Chain"Collection brands are appealing because they use the best of both worlds: Owners keep the distinct DNA of their residential or commercial property, while opening international distribution, revenue management, loyalty and assistance. Kevin Osterhaus President of way of life brands at Hilton From the visitor point of view, independent shop hotels are preferable due to the fact that they provide genuine experiences, Gabriel Perez, chief operating officer of accommodations at The Indigo Road Hospitality Group, informed Hotel Dive.
As for why the hotel business are chasing independents in the way of life segment, "it's not about the visitors. It has to do with developing sub-brands within their own brand names to satisfy investors' requirements and to please owner and designers' goals," Perez stated. JLL's Davis echoed that belief, telling Hotel Dive that the market is at the point of, if not past the point of, brand name saturation, as "public business [are] under a tremendous quantity of pressure for net unit development." This, in turn, puts a lot more pressure on hotel companies "to produce brand names, micro brand names and subsets of brands in order to broaden their footprint of existing properties," Davis said.
Hilton's collection brands' "unique positioning and storytelling continue to drive interest throughout chain scales," Osterhaus said. According to Bobby Molinary, Marriott's chief advancement officer for select brand names, interest in Marriott's new collection brands comes amid a difficult high-cost-of-construction environment that has made it "increasingly challenging to develop brand-new hotels." Series and Outdoor Collection, both conversion-friendly offerings, refer to an ownership neighborhood and designers who "are continuously trying to find ways to grow, and conversions represent a path for development," Molinary said.
According to Osterhaus, "As long as brands are purpose-built and distinct in experience and price point, they add clearness rather than confusion." This year, Hilton plans to stay "really active in the way of life space through strategic collaborations, new signings and ongoing development of our current brand names," Osterhaus stated. Molinary anticipates Marriott rivals to start supplying some type of branding solution in the outside space, particularly, as "it's a truly popular and growing area" with "a great deal of interest." Another growing space is the high-end sector.
That pattern is expected to continue in 2026 as high-end customers drive travel costs and hotel bookings in the middle of a wealth bifurcation at play in the market. "High-net-worth tourists are expected to remain one of the most dependable chauffeurs of international travel spending next year," Giray Boran, managing director of BLG Capital, told Hotel Dive.
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